On-line data gathering using GSM short messages
Javier Tuya, R. Priore, Adenso Diaz
In: Computer Aided Design, Manufacture and Operation in the Railway and other Advanced Mass Transit Systems, Bolonia, Italy, Setiembre 2000
(ps.zip)

Abstract

Nowadays, decision-making is close related to the quality and freshness of the data handled by the analyst. In railway management, many decisions could be made simply by centralising information related to the trains running on the network, thus improving service quality. The Asturian regional service of the Spanish Railway Company, RENFE, has started a new procedure for automatically gathering and processing relevant on-line information, through the use of the SMS (Short Message Service, the integrated paging service that allows GSM cellular subscribers to send and receive data right on their cellular phone’s display). All the ticket collectors carry their company GSM cell phone used for sending predefined short messages that are processed by a central computer, discriminating between regular messages (for statistical purposes such as number of passengers, cleanliness of the coaches, etc), and urgent messages that should be answered by the person responsible at headquarters. In this paper, we present the computer system designed, together with the experience that the managers of the company have experienced with the new system.

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